If it's taking awhile, or you have an urgent request drop by the NOC behind Security on the Mezzanine
Need help? Email email@example.com and someone will be assigned to help you.
I have a public IP address? Yes. IPv4 Global, an IP broker based in NYC was kind enough to provide a /18 of IP address space.
How are we connected to the Internet? We have a 10 Gbps dark fiber circuit to 111 8th Ave, where we pick up Hurricane Electric connectivity. We are operating our own Autonomous System (AS6427) with IPv4 and IPv6 BGP sessions.
Why do I have a public IP address? Because we want you to express your creativity and put our network to use. Enjoy, and push more bandwidth.
Can I get a wired connection? Yes. Two options - we can provided wired access on the Mezz, and we also have colocation avaliable in the NOC, email firstname.lastname@example.org with your request.
Why don't I get 100 Gbps on my phone? Physics..
It's not working, help... Did you try turning it off and on again?