In case of a network emergency, you can reach the NOC via 855.916.2600
If it's taking awhile, or you have an urgent request drop by the NOC behind Security on the Mezzanine
Need help? Email firstname.lastname@example.org and someone will be assigned to help you.
Is my Internet traffic going to The Netherlands? No. Prefix Broker, an IP broker based in The Netherlands was kind enough to provide our IP address space.
How are we connected to the Internet? We have a 10 Gbps dark fiber circuit to 111 8th Ave, where we pick up Hurricane Electric connectivity. We are operating our own Autonomous System (AS6427) with IPv4 and IPv6 BGP sessions.
Why do I have a public IP address? Because we want you to express your creativity and put our network to use. Enjoy, and push more bandwidth.
Can I get a wired connection? Yes. Two options - we can provided wired access on the Mezz, and we also have colocation avaliable in the NOC, email email@example.com with your request.
Why don't I get 10 Gbps on my phone? Physics. 64 x 1024 x 8 / 0.003 = 180 Mb/s.
It's not working, help... Did you try turning it off and on again?